Revert Changes Beach balling

Is something not working like it should? Let us know.
User avatar

2018-12-14 22:30:09

Running on Mojave 10.14.2 on iMac, 40G RAM. Pixelmator Pro 1.2.4. Photos and Safari are the only other apps running.
Select jpg from Photos and select Edit with Pixelmator Pro.

If I do a couple changes, the Revert closes the file properly.
If I do numerous edits (while learning Pixelmator capabilities, Color Adjustments), I select the Red close dot with the black dot (noting that changes were made) within to close out the session with the jpg. Pixelmator displays the dialog box to Revert Changes, Cancel or Save. When selecting Revert Changes, the beach ball appears and spins for several minutes. I eventually Force Quit.

iMac has been Restarted and Powered off and error continues to occur.

This seems not to occur when opening a file directly from a folder, edit it and then close out the editing session by selecting the Delete PXD file option.
User avatar

2018-12-17 09:08:21

I found the same problem. Further, when you try to save, it fails. Something is terribly wrong wth the closing dialog when called from Photos.app!
User avatar

2018-12-17 09:22:38

Hey guys, if you haven't done so already, could you email us about this at support@pixelmator.com?

Thanks in advance!
User avatar

2018-12-17 22:20:52

Email sent to support. Thanks Andrius.
User avatar

2018-12-19 11:55:53

Much appreciated!
User avatar

2018-12-20 05:03:29

Aurelija,

Spindump file emailed to support
User avatar

2018-12-30 05:50:49

Before Christmas II received a "beta" version and tested the resolution to this issue. I did not received a release date of an update that would include the fix.
User avatar

2019-01-07 09:07:45

We're working on that release just now — it shouldn't be too long before it's available, but I don't have an exact date for you just yet, I'm afraid.
User avatar

2019-01-07 16:57:01

I understand, my career was in software development. I appreciate Support's responsiveness and communications concerning this bug. I'm good for now with the beta solution you provided me.

Thanks
User avatar

2019-01-08 08:49:08

Awesome, we're in the final stages of beta testing, so it really should be a week or two at the most.