subscription trial over

Is something not working like it should? Let us know.
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2020-10-05 17:36:24

After a trial of Pixelmator, I subscribed as a new member. Everything went well for the first week. Now every time I try to use Pixelmator, it tells me that I have to subscribe because my trial is over. I AM A SUBSCRIBER!
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2020-10-06 10:12:21

Hey there, Pixelmator Pro is not a subscription app — this isn't super important for the bug, but I just thought I'd point that out.

As for the issue itself, it sounds like there's a copy of the trial version of Pixelmator Pro somewhere on your Mac. Could you search for Pixelmator Pro in the Finder and move every copy of the app you can find to the Trash, then empty the Trash and download a new copy of the Mac App Store? This should resolve the issue.