[Video Tutorial] How to replace the background in a Portrait photo
2019-04-21 17:06:13
Hi,
I've tried exactly the same as in the tutorial VDO but i couldn't change the background. Why is that?
I've tried exactly the same as in the tutorial VDO but i couldn't change the background. Why is that?
0
2019-05-04 06:54:54
Thanks for uploading the tutorial.
0
2019-05-19 17:33:05
I seem to have the same problem. I follow the steps exactly, but when I get to "shift click the layer mask" nothing happens.
0
2019-05-19 17:39:42
Okay. I figured it out. The background image inserted has to be a jpeg (or at least not a png. Sorry about that.
0
2019-05-21 21:41:29
I have a problem with this When I open portrait foto it doesn't have a mask.
What format should the picture be? Does this function work on the trial version? I try everything and I am frustrated, it looks so easy...
What format should the picture be? Does this function work on the trial version? I try everything and I am frustrated, it looks so easy...
0
2019-05-21 22:35:44
Hi dbeton.
As far as I am aware the trial version has all the features of the equivalent purchased version. To get the background mask I have to import the image with File > New from Photos... (tip: all the Portrait images are in Albums > Portrait).
I'm guessing that the macOS strips out some data when dragging and dropping to allow compatibility with a wider variety of apps.
Hope this helps.
- Stef.
As far as I am aware the trial version has all the features of the equivalent purchased version. To get the background mask I have to import the image with File > New from Photos... (tip: all the Portrait images are in Albums > Portrait).
I'm guessing that the macOS strips out some data when dragging and dropping to allow compatibility with a wider variety of apps.
Hope this helps.
- Stef.
0
2019-05-22 08:51:42
Thank you for help, I was dragging photos. Now it all works!
0
2019-05-23 11:56:40
Well ... I try and try and try. It does not work. I have my photo (in Photos/Macbook Pro, latest software), taken in portrait mode on my iPhoneXr (latest software). In Photos I right-click "Edit with ... Pixelmator Pro". The photo open in Pixelmator Pro. To the left I see my portrait and the grey mask as a layer. I drop another photo on Pixelmator Pro, it shows a a new layer on the left, on top. I drag it down and below the portrait, click the grey mask ... and nothing. What am I doing wrong ?
0
2019-05-23 11:58:47
Are you clicking the grey mask while holding down the Shift key? If not, you'll need to use the Shift-click method — that's the shortcut for enabling and disabling masks.2019-05-22 21:00:00 Well ... I try and try and try. It does not work. I have my photo (in Photos/Macbook Pro, latest software), taken in portrait mode on my iPhoneXr (latest software). In Photos I right-click "Edit with ... Pixelmator Pro". The photo open in Pixelmator Pro. To the left I see my portrait and the grey mask as a layer. I drop another photo on Pixelmator Pro, it shows a a new layer on the left, on top. I drag it down and below the portrait, click the grey mask ... and nothing. What am I doing wrong ?
Another way to enable a mask is by Control-clicking it and choosing Enable Mask from the shortcut menu.
0
2019-05-23 12:08:36
And there we go
Thank you!! That's it! Shift-click did the trick!!
0
2019-10-04 19:09:39
Nothing works for me. I made sure I imported from photos a JPEG file. I tried shift clicking the mask. Nothing. I tried control clicking the top layer and said to enable mask. Nothing. So frustrating.
0
2019-11-07 14:21:27
I am having the same problem as Marciachrist above me. I've taken a portrait mode photo on my iPhone XR, added the photo to Photos on my iMac, and have right-clicked on the photo and selected "Edit in Pixelmator Pro" which opens the photo in Pixelmator Pro but without a mask.
I have also also tried File -> New from Photos and selected the portrait mode photo and get the same results in Pixelmator Pro which is no mask.
I only did the $19.99 upgrade for this feature.
Please advise.
I have also also tried File -> New from Photos and selected the portrait mode photo and get the same results in Pixelmator Pro which is no mask.
I only did the $19.99 upgrade for this feature.
Please advise.
0
2019-11-07 15:11:05
In that case, could you email us about this at support@pixelmator.com with a sample file, if possible? We'll look into it!
0
2019-12-03 00:08:39
I'm having the same issues. I have got a 2014 MacBook pro. I hope it's not too old for this one-click background removal feature to work.
0
2019-12-03 17:01:41
It shouldn't be, it all depends on whether the portrait mask data is in the photo — sometimes a photo may have been shot in Portrait mode but an object isn't correctly detected, in which case the photo isn't a 'true' Portrait mode photo. But if this feature (changing the portrait lighting effect) is working in the Photos app, the mask should be opening in Pixelmator Pro.
0
2019-12-04 23:02:33
Same issue..both images are jpegs...very disappointed after upgrading from pixelmator
0