PM Pro crashes when doing export to internet - PNG does not have alpha channel what I need
Macbook Air M1
No chance to get the alpha channel I need.
Cheers!
PM Pro crashes when doing export to internet - PNG does not have alpha channel what I need
2021-10-04 16:15:54
Have you deleted the default background layer?
Oh and no crash during "Export for Web". (M1Mac)
Oh and no crash during "Export for Web". (M1Mac)
2021-10-04 17:46:12
You´re welcome.
Strange we can not make a new file without a background layer - but making it invisible works also to maintain an alpha-channel.
Strange we can not make a new file without a background layer - but making it invisible works also to maintain an alpha-channel.
2021-10-06 08:14:37
Hi Kobold. If Pixelmator Pro is crashing, it should create a report of this crash in the Console on your Mac (under Crash Reports). If you could share a couple of crash reports for us to check out at support@pixelmator.com, we might be able to fix this. Thanks!