Unable to Add New Layers (DNGs) - Photomator on iPad

Discuss Photomator and photo editing.
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2023-04-13 23:52:15

Hi All,

Just downloaded and activated the trial for Photomator on my iPad Pro running iOS 16.4.

I had to convert my A7RV raw files to DNG, which I did in order to open in Photomator.

However, when I go to add a new layer, i get a popup that reads:

Unable to Add New Layer
Remove an existing layer to add a new one.

I have no idea how to fix this, can someone help?

Thanks,

Image
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2023-04-17 10:51:53

Hi there! This error normally occurs when your device runs out of application memory. Would you be able to send a sample DNG file over to us at support@pixelmator.com so we could take a closer look? And please also let us know what model / year iPad Pro you're using.