Manage your Photomator subscription

Photomator is a subscription-based image editor. The subscription comes in three different types: monthly, yearly, or lifetime (the first three edits are completely free for all new users). Each subscription gives access to the full-featured version of Photomator for a certain amount of time. Below, you'll learn how to change the type of your subscription, restore, or cancel it.

Change the type of subscription

If you've already paid for the subscription but would like to change its type — from monthly to a yearly subscription, for instance — you can do that at any time in the Subscription settings on your device.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name.
3. Tap Subscriptions.
4. In the list of subscriptions, tap Photomator.
5. Choose a subscription type you want and follow the directions on the screen to confirm your purchase.

Note: If you got Photomator during the brief promotional period when it was free, you’ll need to subscribe to get unlimited access. If you’re not sure whether you got a paid version of Photomator, you can check your App Store purchase history.

Restore subscription

If you have previously deleted Photomator and would like to start using it again, or if you'd like to install it on a secondary device, you'll want to restore your purchase.

1. Download Photomator on a device you'll be using it on. You should find it in your list of purchased apps on the App Store.
2. Open Photomator and in the subscription screen that appears, tap Restore. If you don't see the screen, tap the gear icon in the Photos or the Files browser and tap Restore Purchase.
3. If you're not signed in to the App Store, you may be asked to sign in when restoring the purchase. Once your purchase is restored, you can additionally change your subscription type in the Photomator settings.

Cancel subscription

If you are using Photomator as a yearly or monthly subscription, you can cancel at any time you want.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name.
3. Tap Subscriptions.
4. In the list of subscriptions tap Photomator.
5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

Refund subscription

Photomator subscription refunds are handled by Apple. When applying for a refund, keep in mind that in different regions, different Apple refund policies may apply and they are not regulated by the Pixelmator Team.

1. Sign in to reportaproblem.apple.com on your iPhone or iPad.
2. Tap or click "I'd like to", then choose "Request a refund".
3. Choose the reason why you want a refund, then choose Next.
4. Choose the Photomator subscription, then tap Submit.

It may take up to 48 hours for the money to be returned to your account.

Note: If you sign up for a 7-day Photomator trial and you don't want to continue the subscription, make sure to cancel it at least 24 hours before the trial ends. If you do it later, you may be charged the full subscription fee.